Privacy Policy
Peru Essence values your trust and respects your privacy. This policy explains how we collect, use, and protect your personal data when you browse our website, social networks, or any other digital channel managed by us.
1. DATA CONTROLLER
Peru Essence S.A.C., located at Calle Tupak Katari K3-4, Urb. Túpac Amaru, San Sebastián District – Cusco, Peru, is the company responsible for the processing of the personal data you provide.
2. DATA WE COLLECT
We may request and store the following information:
- Full name and ID/passport number.
- Contact information (email, phone number, address).
- Information required to book or purchase travel services (e.g., travel dates, preferences, nationality).
- Payment information (processed only through secure gateways).
- Technical browsing data (cookies, IP address, browser type).
3. PURPOSES OF DATA PROCESSING
We use your data to:
- Manage quotes, bookings, and payments for travel services.
- Send confirmations, reminders, and travel-related documents.
- Provide personalized support and assistance.
- Send promotional information (only with your prior consent).
- Fulfill legal or contractual obligations.
4. DATA RETENTION
We retain personal data only for as long as necessary to fulfill the purposes described or while a commercial relationship exists. After that, the data will be securely deleted or anonymized.
5. DATA SECURITY
We implement appropriate technical and organizational measures (firewalls, encryption, access controls, internal policies) to protect your information from loss, misuse, or unauthorized access.
6. DATA SUBJECT RIGHTS
You have the right to:
- Access your personal data.
- Request rectification if it is inaccurate or incomplete.
- Object to its processing or request deletion.
- Withdraw your consent at any time.
To exercise these rights, contact richard@peruessence.pe with the subject line Personal Data Protection.
7. DATA SHARING
We do not share your data with third parties, except when necessary to provide our services (e.g., airlines, hotels, local operators) or to comply with legal obligations. In such cases, we require these third parties to guarantee confidentiality and data security.
Important: Several of the services we offer are provided by independent third parties who have their own privacy, cancellation, and force majeure policies. In such cases, Peru Essence adheres to those third-party policies, which will be properly communicated to the traveler prior to or during the booking process.
8. USE OF COOKIES
We use cookies to enhance your browsing experience and personalize content. You can disable cookies in your browser settings at any time.
9. UPDATES
We may update this policy when necessary. All changes will be published here, including the date of the latest revision.
10. USE OF IMAGE AND AUDIOVISUAL MATERIAL
During some trips or experiences, Peru Essence may take photographs or video recordings for promotional or documentary purposes.
By participating in activities organized by the agency, the traveler grants free and unlimited authorization for the use of their image and voice in such materials, exclusively for institutional and commercial purposes of the brand.
If you prefer not to appear in these materials, please inform us in advance by writing to info@peruessence.com before your service begins.